Terms & Conditions

This website is operated by Rawsco, LLC. These terms and conditions outline the rules and regulations for the use of rawsco.dog. By accessing this website we assume you accept these terms and conditions. Do not continue to use rawsco.dog if you do not agree to take all of the terms and conditions stated on this page. These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

Throughout the site, the terms “we”, “us” and “our'' refer to Rawsco, LLC. Rawsco, LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Showit and the online store is hosted by Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. These terms also represent that you are a legal resident of the United States, have not been previously suspended or removed from the Sites, or engaged in any activity that could result in suspension or removal from the Sites, and have full power and authority to enter into these Terms and in so doing will not violate any other agreement to which you are a party.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your services. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.

Terms of Sale
Our Products are designed for pets and/or pet consumption only and are not approved for humans and/or human consumption. You are solely responsible for the proper and safe handling, preparation, storage, use and consumption of the products you receive from us. You acknowledge that we have no liability whatsoever for human consumption of products designed for pets. You are also solely responsible for knowing about any food allergies you or your pet may have and verifying the products and their contents before you or your pet handle, prepare, use or consume such products. Further, you understand, acknowledge and agree that we may store, portion and package products containing all eight (8) major u.s. allergens (milk, wheat, egg, soy, fish, shellfish, peanuts and treenuts) and cannot guarantee that cross-contamination will not occur between products. Please be advised that this is a raw meat product. Keep frozen or refrigerated until ready to serve. Use stainless steel bowls to serve it in and use gloves when handling. You are aware of the risks of feeding a raw meat diet that may contain harmful bacteria to humans.

It is your responsibility to verify whether our products are suitable for your pets. We are not veterinarians and do not offer veterinary advice. We may provide general guidelines about the suitability of our product for your pets, but any specific advice on suitability must come from your veterinarian and/or yourself. Ultimately, you are responsible for the well being of your pet. Consequently, you agree that we cannot have liability associated with any adverse reactions.

Our recommended portion sizes are based on you feeding your pet(s) only our product, and we obviously cannot account for other food or treats that you feed. These recommendations are just baseline measurements on how much to feed your dog based on their weight. It is your responsibility to monitor your pet’s health and weight with the assistance of your veterinarian.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of Rawsco, LLC. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Reservation of Rights
We reserve the right at any time to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon such request. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Payment and Billing
By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges) (collectively, as applicable, an “Order”). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Order may be suspended or cancelled. You must resolve any problem we encounter in order to proceed with your Order.

The amount billed may vary due to promotional offers, changes in price, changes to your Recurring Order or changes in applicable taxes or other charges, and you authorize us (or our third-party payment processor) to charge your payment method for the corresponding amount.

Rawsco will be delivering every Monday and Thursday. Orders placed on Wednesday-Saturday will be delivered on the following Monday. Orders placed on Sunday-Tuesday will be delivered on the following Thursday. You are responsible for leaving a cooler or similar storage out front so that food can remain frozen. We encourage you to provide specific delivery instructions if necessary. Our food is designed to remain fresh for multiple hours after delivery but, depending on the season and temperature in your area at the time of delivery, you should plan in advance for proper storage. We will drop food off frozen and notify you when it has been dropped off. It is then your responsibility to make sure the food is stored properly to avoid spoiling. It is ultimately your decision on whether the food is sufficient to feed to your own pet.

In the case of inclement weather or other events beyond our control that interfere with our ability to deliver your Order, we will attempt to deliver your order as soon as reasonably possible. In the event that timely delivery is not feasible, we may retry, cancel your delivery for the period so affected and issue you a credit, or resend a new order at a later date. In each of these cases, we will also make every effort to communicate any potential issue with you.We do not offer shipping at this time, only delivery and point of sale when available.

Delivery range is based on a radius around our facility. If your address doesn’t work on the website, then your address is outside of the delivery range. Please contact Nick@rawsco.dog to discuss other delivery options if your address does not work at checkout.

Return Policy
If you are dissatisfied with a product for any reason, please contact us at Nick@Rawsco.dog and we will discuss possible remedies with you, which we can choose at our discretion. This may include replacing the product at our expense, providing you a full or partial credit, providing a refund of the purchase price, or determining that no remedy is appropriate. We may require the return or photographic documentation of any product with which you are dissatisfied before we provide you a credit or refund.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.